A Sophistic User Experience SUX!
Why Confirmation, Navigation and Messaging Are Critical to a Good UX (and How to Do It) (One in a Series of Posts About Building the Right User Experience) Introduction User Experience (UX) is a broad topic, with people whose full-time job is designing and ensuring implementation of a good user experience. I’ve found this is a discipline only done in very large organizations, or organizations who have UX as a primary focus. This is a minority of ServiceNow implementations. UX in most ServiceNow environments is left to the best efforts of developers, admins, QA and business stakeholders. And often it…