architecture

Building the Perfect Architect – Part 1

What makes a good ServiceNow architect? And what makes “architect” a misnomer? “Architecture is not an inspirational business, it's a rational procedure to do sensible and hopefully beautiful things; that's all.” - Harry Seidler If you’re here and reading this, you probably have a concept of what a ServiceNow architect is. (In this context, “architect” means a ServiceNow technical architect.) And you’ve likely worked with folks who have the title “architect”, whether on implementation projects or as part of a larger IT ecosystem. But what does this mean, and what should it mean? I’ll spend the rest of this article…