It’s the Platform, Stupid*
This is the one where I most run the risk of sounding like an old curmudgeon. However, I don’t think I’m wrong, and hopefully my explanation bears this out. * - A play on the famous James Carville quote about the economy, not implying that ServiceNow folks are stupid As many know, ServiceNow has been through 4 CEOs: Fred Luddy, Frank Slootman, John Donohoe, Bill McDermott; and as most know, Fred was the founder. Fred at his heart is a developer. (From Broke To Billionaire: How Fred Luddy Built The World’s Most Innovative Company) From Forbes: Luddy hit on a…